Moving Companies in Germany: Complete English Guide

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Moving to a new country or city is an adventure filled with both excitement and challenges. For those relocating within or to Germany, one of the most significant hurdles can be managing the logistics of the move, especially when dealing with language barriers. This guide aims to simplify that process by providing essential information on selecting the right moving company in Germany.

Whether you’re moving across town in Berlin or relocating from overseas, the right moving company can make all the difference. Understanding how moving companies in Germany work, what to look for in a service provider, and how to effectively plan your move are crucial steps. This article will walk you through these aspects, offering practical advice and tips to ensure your move is as smooth and stress-free as possible.


  • Research and compare moving companies offering English-language services.
  • Ensure the company is licensed and provides adequate insurance coverage.
  • Evaluate moving companies based on price, services, and customer feedback.
  • Plan and organize your move with a detailed timeline and checklist.
  • On moving day, supervise the process and keep essential items accessible.
  • Post-move, prioritize unpacking and address updates for a smooth transition.

Understanding the German Moving Industry

Germany’s moving industry is diverse and well-established, catering to a range of needs from local relocations to international moves. Unlike some countries where do-it-yourself moves are common, many in Germany prefer to hire professional moving companies due to the efficiency, convenience, and range of services they offer.

Characteristics Unique to Germany

Several aspects set the German moving industry apart.

German moving companies are often subject to strict regulations, ensuring a high standard of service. This includes adherence to safety and insurance guidelines.

German efficiency is well-known, and this extends to the moving industry. Companies are generally very punctual, and they handle belongings with care and precision.

Many German movers are increasingly adopting eco-friendly practices, such as using recyclable packing materials or fuel-efficient vehicles.

The Role of Language

Language can be a barrier in non-English-speaking countries like Germany. However, due to a large expat community and Germany’s position in global commerce, many moving companies offer services in English. This can be a significant relief for those who are not fluent in German.

Understanding Pricing and Contracts

Pricing structures in the German moving industry can vary. It’s important to understand how companies charge – whether it’s a flat fee, hourly rate, or based on the volume of items. Additionally, contracts are usually in German, so it’s advisable to seek translation or clarification to ensure understanding of the terms.

Seasonal Considerations

Lastly, the time of year can impact moving in Germany. Summer and end-of-the-month periods are typically busier, which can affect availability and pricing. Planning ahead is key, especially during these peak times.

Factors to Consider When Choosing a Moving Company

moving companies in germany

When planning a move in Germany, selecting the right moving company is a crucial decision. Here are key factors to consider to ensure you choose a service that meets your needs and provides a stress-free moving experience.

Language Services

Opt for companies that offer English-speaking customer service, which is essential for clear communication.

Check if the company provides information and contracts in English, aiding in better understanding and avoiding misunderstandings.

Licensing and Insurance

Ensure the company is licensed to operate in Germany. This ensures they adhere to local laws and standards.

Verify the type of insurance coverage offered for your belongings during the move. This is vital for peace of mind, particularly for long-distance or international relocations.

Services Offered

Moving companies vary in services – from full-service packages (packing, loading, moving, unloading, and unpacking) to transportation-only options.

Look for companies that allow you to customize services based on your specific needs, such as partial packing or temporary storage solutions.

If you have items that require special care (like pianos, antiques, or art), ensure the company has the expertise and equipment to handle them.

Cost and Value

Choose a company that offers clear and upfront pricing without hidden fees.

Compare services provided versus cost. The cheapest option may not always provide the best value, especially when considering service quality and reliability.

Accessibility and Convenience

Consider local companies for their familiarity with the area and potentially quicker response times.

Moving can be unpredictable. Select a company that is flexible and can accommodate last-minute changes or special requests.

By keeping these factors in mind, you can narrow down your options and select a moving company that not only meets your logistical needs but also provides the support and services necessary for a smooth transition to your new home in Germany.

How to Find Moving Companies in Germany

Finding the right moving company in Germany requires some research and due diligence. Here are effective ways to start your search and identify reputable movers.

Online Research

Use search engines to find moving companies. Try terms like “English-speaking moving companies in Germany” or “international movers in Berlin”.

Visit the websites of potential movers to understand their services, pricing, and customer reviews.

Online expat communities often share recommendations and experiences, providing valuable insights.


Engage with local expat communities through social media groups or physical meetups. Personal recommendations can be incredibly helpful.

If you know people who have recently moved, ask about their experiences and which companies they used.

Local Listings

English-Language Publications: Check out local English-language newspapers and magazines. They often have advertisements or listings of moving companies catering to English speakers.

Local Trade Associations: Look into trade associations for certified movers. These organizations usually list member companies adhering to certain quality standards.

Real Estate Agents

Consulting Agents: If you’re working with a real estate agent, they can often recommend moving companies based on their clients’ past experiences.

Visit Local Offices

Direct Interaction: If possible, visit the local offices of moving companies. This gives you a chance to meet the staff, ask questions, and gauge their professionalism.

Evaluating Moving Companies

Once you have a list of potential moving companies, the next step is to evaluate them to ensure you choose the best fit for your needs. Here are key aspects to consider during this process.

Price Estimates

Get Multiple Quotes: Obtain quotes from several companies to compare prices. Ensure these are detailed and cover all aspects of the move.

Understand the Pricing Structure: Determine whether the quote is a flat rate or based on variables like volume, distance, or time.

Ask About Additional Costs: Inquire about potential extra charges, such as for heavy items, access difficulties, or storage.

Reviews and Testimonials

Online Reviews: Check online platforms for customer reviews. Pay attention to comments about reliability, care of belongings, and customer service.

Testimonials: Request testimonials or references from the companies. Direct feedback from previous customers can be very insightful.

Personal Interaction

Initial Communication: Assess how the company communicates. Are they prompt, clear, and helpful in their responses?

Customer Service: Consider the quality of customer service. Good customer service before you commit can indicate the level of service you will receive throughout the move.

Services and Capabilities

Assessment of Needs: A reputable company will ask detailed questions about your move to provide an accurate quote and service.

Special Requirements: Ensure the company can accommodate any special requirements you have, like moving delicate items or providing temporary storage.

Reliability and Track Record

Years in Business: A company with a long history in the industry is often a sign of reliability and experience.

Licensing and Accreditation: Verify that the company is licensed and, if applicable, accredited by relevant industry bodies.

Contract and Policies

Clear Contract: Ensure you receive a clear and detailed contract outlining all services, costs, and terms.

Cancellation and Change Policies: Understand the policies for cancellations or changes to the moving plan, including any associated costs.

Preparing for the Move

Once you’ve selected a moving company, the next phase is preparing for the move itself. This stage is crucial for ensuring everything goes smoothly on moving day. Here’s how to effectively prepare for your relocation in Germany.


  • Create a Timeline: Establish a detailed timeline for your move, including key tasks and deadlines. This helps manage the process without feeling overwhelmed.
  • Checklist: Develop a checklist of tasks, such as notifying utilities, updating your address, and sorting items to be moved.

Packing Tips

  • Start Early: Begin packing well in advance, starting with items you use less frequently.
  • Labeling: Clearly label each box with its contents and the room it belongs in. This aids in organization both during the move and when unpacking.
  • Quality Packing Materials: Use sturdy boxes, quality packing tape, and protective materials like bubble wrap for fragile items.
  • Essentials Box: Pack a box of essentials to keep with you. Include items you’ll need immediately in your new home, like toiletries, a change of clothes, and important documents.

Necessary Documentation

  • Moving Contract: Keep your moving contract and any related documents easily accessible.
  • Inventory List: If possible, maintain an inventory list of your belongings being moved. This can be helpful in case of any disputes or insurance claims.
  • Customs and Import Documents: For international moves, ensure you have all necessary customs and import documents prepared and accessible.

Address Change Notifications

  • Notify Relevant Parties: Inform all necessary parties of your address change, including banks, insurance companies, and government entities.
  • Mail Forwarding: Set up mail forwarding with the postal service to ensure you don’t miss important correspondence.

Preparing Your Current and New Home

  • Access Considerations: Ensure that there is clear access for the moving company at both your current and new home.
  • Protective Measures: Consider protective measures like floor coverings to prevent damage during the move.

Pre-Move Day Communication

  • Confirm Details: A few days before the move, confirm all details with the moving company, including the time of arrival and any special instructions.

On the Moving Day

The day of the move is often bustling with activity. Being prepared and knowing what to expect can make the process much smoother. Here are some tips for handling moving day effectively.

Before the Movers Arrive

  • Final Check: Do a final walkthrough of your home. Make sure everything is packed and nothing is left behind.
  • Essentials Bag: Keep your essentials bag, including important documents, valuables, and basic supplies, with you.
  • Clear Pathways: Ensure that all pathways are clear for the movers to navigate easily.

During the Move

  • Supervise the Process: While the movers will handle the heavy lifting, it’s good to be available to supervise. This way, you can answer any questions and ensure everything is moving according to plan.
  • Inventory Check: If you have an inventory list, use it to check off items as they are loaded onto the moving truck.
  • Safety and Security: Keep children and pets away from the moving activity for safety and to avoid disruptions.

Communication with the Moving Team

  • Discuss Special Instructions: If you have any special instructions or concerns, communicate these with the moving team leader.
  • Stay Accessible: Be available to answer questions or provide direction as needed.

Final Walkthrough

  • Check for Forgotten Items: Once everything is loaded, do a final inspection of your home to ensure nothing is left behind.
  • Lock Up: Secure your old home, locking all doors and windows.

At the New Home

  • Guiding the Movers: At your new home, guide the movers to the correct rooms for each box or piece of furniture.
  • Unloading and Checking Inventory: As items are unloaded, check them against your inventory list for any damage or missing items.

End of the Day

  • Sign Off on the Job: Once everything is unloaded and in place, sign off on the job. This might include completing any necessary paperwork.
  • Payment and Tips: Handle the payment as agreed upon in the contract. If you’re satisfied with the service, consider tipping the movers as a gesture of appreciation.

After the Move

Congratulations on successfully relocating! The move might be over, but there are still a few steps to take to settle into your new home in Germany. Here’s a guide to help you navigate post-move activities efficiently.

Unpacking Services

  • Consider Professional Help: If you opted for unpacking services, the moving company will assist you in this process. If not, plan a systematic approach to unpack.
  • Prioritize Rooms: Start with essential rooms like the bedroom and kitchen to quickly establish a livable space.

Address Changes

  • Update Your Address: Ensure that all relevant parties are aware of your new address. This includes employers, schools, banks, and insurance companies.
  • Local Registration: In Germany, you’re required to register your new address at the local residents’ registration office (Einwohnermeldeamt) within a specific timeframe.

Settling In

  • Explore the Neighborhood: Familiarize yourself with your new surroundings. Locate essential services like supermarkets, pharmacies, and public transportation.
  • Connect with the Community: Engage with your local community or expat groups to start building your social network.

Dealing with Damage or Loss

  • Inventory Check: Compare the condition of your items with the inventory list. If there’s any damage or loss, document it.
  • Contact the Moving Company: If you need to report damage or loss, contact the moving company promptly. Keep all documentation and photos as evidence.

Reviewing the Moving Company

  • Provide Feedback: Consider providing feedback or a review for the moving company. This can help them improve their services and assists future clients in making informed decisions.

Relax and Enjoy

  • Take Time to Relax: After the stress of moving, give yourself time to relax and enjoy your new home.
  • Cultural Integration: Embrace the opportunity to immerse yourself in German culture and lifestyle.

Additional Resources

  • Expat Forums and Communities:
    • Toytown Germany: An English-language community forum for expats in Germany.
    • Internations: A global network offering local events and forums for expats.
  • Local English-Speaking Newspapers and Magazines:
    • The Local: Provides news and information relevant to expats in Germany.
    • Expat Guide to Germany: Features practical tips and lifestyle articles for expats.
  • Registration Offices:
    • Information on local residents’ registration offices (Einwohnermeldeamt) for official address changes.
  • Customs and Import Regulations:
  • Language Courses:
    • Goethe-Institut: Offers a range of German language courses, including online options.
  • Cultural Guides and Events:
    • Meetup Groups: Find local events and groups to connect with the culture and community.


Sofia, our esteemed Relocation Expert. Born and raised in the dynamic city of Berlin, Sofia’s profound understanding of Germany’s lifestyle, customs, and regulations makes her an indispensable asset to our platform.

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